Terms of Service

Last Updated: 2026/7/8

Welcome to Feivon. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing this website or placing an order, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of the website.

Eligibility

Our website is intended for individuals who have reached the legal age of majority in their jurisdiction or who are using the website with the permission and supervision of a parent or legal guardian.

By using this website, you confirm that you have the legal capacity to enter into a binding agreement under applicable law.

Acceptance of Orders

All orders placed through our website are subject to review and acceptance.

After an order is submitted, you will receive an order confirmation email acknowledging that we have received your order. This confirmation does not constitute final acceptance of the order.

Feivon reserves the right to decline or cancel any order when reasonably necessary, including but not limited to:

  • Product inventory is unavailable.
  • Incorrect pricing or product information is displayed due to a technical error.
  • Payment cannot be successfully verified.
  • The order appears to involve fraud or unauthorized activity.
  • The order cannot be fulfilled due to operational or legal reasons.

If payment has already been completed for a canceled order, any eligible refund will be processed according to our Return & Refund Policy.

Product Information

We make reasonable efforts to ensure that product descriptions, specifications, compatibility information, and images are accurate.

However, slight differences in color, appearance, packaging, or product details may occur due to monitor settings, lighting conditions, manufacturing updates, or other practical factors.

Customers are encouraged to review product specifications carefully before placing an order.

Pricing

All prices displayed on this website are listed in United States Dollars (USD) unless otherwise stated.

While we strive to ensure pricing accuracy, occasional errors may occur. If an obvious pricing error is identified before shipment, we reserve the right to cancel the affected order and notify the customer accordingly.

Payment

Payments are processed using the payment method available on our website.

Orders will only enter processing after successful payment authorization.

Payment information is transmitted through secure encrypted connections to help protect customer information.

Shipping

Shipping times, delivery estimates, shipping fees, and destination restrictions are described in our Shipping Policy.

Estimated delivery dates are provided for reference only and should not be interpreted as guaranteed delivery commitments.

Delivery delays caused by shipping carriers, severe weather, customs inspections, public holidays, or other circumstances beyond our reasonable control may occur.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before making a purchase to understand eligibility requirements, return procedures, and applicable time limits.

Customer Responsibilities

When using our website, you agree to:

  • Provide accurate and complete information.
  • Keep your account and contact information up to date.
  • Use the website only for lawful purposes.
  • Respect the intellectual property rights of Feivon and others.
  • Comply with all applicable laws and regulations.

You are responsible for ensuring that the shipping address and contact information provided during checkout are accurate.

Prohibited Activities

You agree not to:

  • Use the website for unlawful or fraudulent purposes.
  • Attempt to gain unauthorized access to our systems or customer information.
  • Introduce viruses, malware, or other harmful code.
  • Interfere with the normal operation or security of the website.
  • Copy, reproduce, distribute, or commercially exploit website content without prior written permission.
  • Misrepresent your identity or submit false information.

Violation of these Terms may result in suspension or termination of access to our website where appropriate.

Intellectual Property

All content available on this website, including but not limited to text, images, graphics, logos, icons, product descriptions, page layouts, and other materials, is owned by or licensed to Feivon and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written authorization.

Disclaimer

Our products and services are provided on an "as available" and "as is" basis to the extent permitted by applicable law.

While we work to maintain accurate information and reliable website operation, we do not guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, Feivon shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of this website or the purchase of products, except where liability cannot be limited by law.

This provision does not affect any statutory rights available to consumers under applicable law.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles.

Any dispute arising from these Terms or your use of the website shall be resolved in the appropriate state or federal courts located in New York, United States, unless applicable consumer protection laws require otherwise.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business operations, legal requirements, or website functionality.

Any revisions will become effective when posted on this page. The updated revision date will appear at the top of this policy.

Your continued use of the website after changes become effective constitutes acceptance of the revised Terms.

Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Brand: Feivon

US Warehouse Address
733 3rd Ave, Floor 16
New York, NY 10017
United States

China Factory Address
1st Floor, Building 5, No. 388 Chouzhou West Road, Choujiang Street
Yiwu, Jinhua, Zhejiang 322000
China

Email
service@feivon.com

Phone
+1 347-797-3873

Business Hours
Monday–Friday, 9:00 AM–5:00 PM ET