Shipping Policy

Last updated: July 8, 2026

At Feivon, we strive to process and deliver your order as quickly and reliably as possible. Please review the information below before placing your order.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Our warehouse processes orders according to the following schedule:

  • Orders placed before 4:00 PM ET (Monday–Friday) are generally processed on the same business day.
  • Orders placed after 4:00 PM ET (Monday–Friday) will be processed on the next business day.
  • Orders placed on Saturdays, Sundays, or public holidays will be processed on the following business day.

Please note that order processing begins only after payment verification is completed.

Shipping Origin

All orders are shipped directly from our United States warehouse.

Shipping from our U.S. warehouse allows us to provide faster delivery for eligible customers within the United States.

Shipping Destinations

We currently ship to customers located within the continental United States.

Available Shipping Area

  • Continental United States (48 contiguous states)

Currently Not Available

  • Alaska
  • Hawaii
  • Puerto Rico
  • U.S. Virgin Islands
  • Guam
  • American Samoa
  • Northern Mariana Islands
  • Minor Outlying Islands
  • APO/FPO/DPO military addresses
  • Any other U.S. territories or offshore islands
  • International destinations outside the United States

At this time, we do not offer shipping services to the regions listed above.

Shipping Rates

Our shipping charges are based on the order subtotal before taxes and discounts.

Order Value Shipping Fee
$0.01–$28.99 $6.99
$29.00 and above Free Shipping

Free shipping is available only within the continental United States.

Estimated Delivery Time

Estimated delivery includes both order processing and shipping transit.

Stage Estimated Time
Order Processing 1–3 business days
Shipping Transit 5–10 business days
Estimated Total Delivery Time 6–13 business days

Delivery estimates are provided as a general guideline and are not guaranteed.

Occasionally, delivery may take longer due to circumstances beyond our control, including but not limited to:

  • Carrier transportation delays
  • Severe weather conditions
  • Public holidays
  • Peak shopping seasons
  • Unexpected operational disruptions

We appreciate your patience if these situations occur.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can check your shipment status anytime using the following tracking service:

17TRACK
https://www.17track.net/en

Please allow a short period after shipment for tracking information to become available.

Shipping Address

To help avoid shipping delays or failed deliveries, please carefully review your shipping information during checkout.

Customers are responsible for providing:

  • Full recipient name
  • Accurate street address
  • Apartment, suite, or unit number (if applicable)
  • Correct city, state, ZIP code
  • Valid phone number

Feivon is not responsible for delays, additional shipping charges, or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Delivery Information

All delivery timeframes shown on our website are estimates only.

Actual delivery dates may vary depending on carrier operations, destination, weather conditions, and other factors beyond our control.

If your package is marked as delivered but cannot be located, please contact the shipping carrier first. If you still need assistance, our customer support team will be happy to help investigate the shipment.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Brand: Feivon

US Warehouse Address
733 3rd Ave, Floor 16
New York, NY 10017
United States

China Factory Address
1st Floor, Building 5, No. 388 Chouzhou West Road, Choujiang Street
Yiwu, Jinhua, Zhejiang 322000
China

Email
service@feivon.com

Phone
+1 347-797-3873

Business Hours
Monday–Friday, 9:00 AM–5:00 PM ET