Privacy Policy

Last Updated: 2026/7/8

At Feivon, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we safeguard it, and the choices you have regarding your data. By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect information necessary to provide our products and services, including:

Name
Shipping address
Billing address
Email address
Phone number
Payment information
Order history
IP address
Browser type and device information
Website usage data collected through cookies and similar technologies

We only collect information that is reasonably necessary to process orders, improve our services, communicate with customers, and comply with legal obligations.

We do not collect personal information for the primary purpose of building customer databases or selling personal data.

How We Use Your Information

Your personal information may be used to:

Process and fulfill your orders
Provide shipping updates and order notifications
Respond to customer service requests
Verify transactions and prevent fraud
Improve website functionality and customer experience
Maintain website security
Comply with applicable legal and regulatory requirements

We only use your information for legitimate business purposes related to operating our website and serving our customers.

Payment Security

Protecting your payment information is one of our highest priorities.

Our website is protected by a valid SSL (Secure Sockets Layer) certificate, which encrypts data transmitted between your browser and our website.

Pages where payment information, including credit card details, is entered are secured using SSL encryption to help protect sensitive information from unauthorized access during transmission.

Payment transactions are processed through secure third-party payment providers. Feivon does not store complete credit card numbers on its own servers.

Information Sharing

We respect your privacy.

We do not sell, rent, trade, or otherwise transfer your personal contact information to third parties for marketing purposes.

We may share limited information only when necessary to:

Process payments
Deliver your orders through shipping carriers
Prevent fraud or unauthorized transactions
Comply with applicable laws or lawful government requests
Support essential website operations through trusted service providers

These service providers are permitted to use your information only for the services they perform on our behalf.

Advertising and Marketing

Your personal information, photographs, reviews, or other user-generated content will not be used in advertisements, promotional materials, or marketing campaigns without your prior consent.

If we ever request permission to use customer content for promotional purposes, participation will always be voluntary.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

Remember shopping cart contents
Maintain login sessions
Save customer preferences
Analyze website performance
Improve website functionality

Most web browsers allow you to manage or disable cookies through browser settings. Disabling cookies may affect certain website features.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, disclosure, alteration, or destruction.

These measures include:

SSL encrypted connections
Secure server infrastructure
Restricted internal access to customer information
Regular security monitoring and system maintenance

Although no online system can guarantee absolute security, we continually work to protect customer information using industry-recognized security practices.

Data Retention

We retain personal information only for as long as necessary to:

Complete transactions
Provide customer support
Meet legal, accounting, and tax obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to your personal information
Correct inaccurate information
Request deletion of eligible personal information
Withdraw consent where applicable
Request information about how your data is used

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our services are intended only for adults or individuals who have obtained permission from a parent or legal guardian.

We do not knowingly collect personal information from children under 16 years of age.

If we become aware that personal information from a child under 16 has been collected without appropriate parental or guardian consent, we will promptly delete the information and take reasonable technical and administrative measures to prevent further collection.

By using this website, you confirm that:

You have reached the legal age of majority in your jurisdiction; or
You are using this website under the supervision or permission of your parent or legal guardian.

Third-Party Services

Our website may contain links to third-party websites or services.

Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party websites you visit.